Frequently Asked Questions (FAQs)

Check-in time is from 2:00 PM, and check-out time is until 10:00 AM. If you require early check-in or late check-out, please inform us in advance, and we’ll make every effort to accommodate your request.

Absolutely! We provide complimentary Wi-Fi access to all our guests so you can stay connected throughout your stay.

Yes, we’re pet-friendly by prior arrangement. There is a $20 pet fee, and we kindly request that you contact Furlong’s Management to discuss. Please note that we have strict pet-friendly conditions in place for the comfort and safety of all our guests.

Yes, we have a cancellation policy in effect. For details, please refer to our booking terms and conditions on our website.

To reserve your stay, simply visit our website (https://thefurlong.co.nz/) and book directly online. Alternatively, our friendly team is available to assist you with your booking via email at reception@furlong.co.nz or by calling +64 6 278 5136. We also accept reservations via SMS at +64 22 439 6621.

No, there is no minimum stay requirement at The Furlong. Feel free to book for as short or as long a stay as you need.

Yes, we frequently have special packages and promotions. Check our website or contact our team for information on our current offers and discounts. You can reach us at [ reception@furlong.co.nz / +6462785136 ] for booking assistance.

Absolutely, we offer secure parking for up to 20 trucks on our premises. Please inform us of your truck parking requirements when making a reservation.

Certainly, we have a dedicated functional area that can accommodate events and gatherings. Contact us for information on hosting your event with us.

Yes, our motel features an on-site convenience store where you can find essential items and dairy products for your convenience.

Yes, at The Furlong, we prioritize our valued B2B (business-to-business) customers. If you have specific business-related inquiries or would like to discuss our offerings for business stays, please don’t hesitate to contact Furlong’s Management. We’re here to cater to your business needs and provide tailored solutions for a successful and comfortable stay.

If you have any other questions or need further information, please don’t hesitate to reach out to us. We look forward to hosting you at The Furlong Motel!